Terms and Conditions

Last updated: November 13, 2025

Terms of Service

1. Acceptance of Terms

By accessing and using WorkTemply ("the Service"), operated by WorkTemply, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use the Service.

2. Use of Service

WorkTemply provides AI-powered content generation tools for business and professional use. The Service is fully automated and does not involve any human-driven services or manual review. All content is generated using artificial intelligence technology. You agree to use the Service only for lawful purposes and in accordance with these Terms.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Content Ownership

You retain all rights to the content you create using WorkTemply. However, you grant WorkTemply a license to use your input data solely for the purpose of providing the Service and improving our AI models.

5. Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Generate content that is harmful, offensive, or violates any laws
  • Attempt to gain unauthorized access to the Service or its systems
  • Reverse engineer or attempt to extract the source code of the Service
  • Resell or redistribute the Service without authorization

6. Subscription and Billing

Paid subscriptions are billed on a recurring basis. You authorize us to charge your payment method for the subscription fees. Please refer to our Refund Policy below for information about refunds.

7. Service Modifications

We reserve the right to modify or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

8. Limitation of Liability

WorkTemply shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Privacy Policy

1. Information We Collect

We collect the following types of information:

  • Account information (name, email address)
  • Business and personal details you provide for content generation
  • Usage data and analytics
  • Payment information (processed securely through our payment provider)

2. How We Use Your Data

We use your data exclusively for WorkTemply AI generation purposes. Your personal and business information is used to:

  • Generate personalized content tailored to your business voice
  • Improve and train our AI models to better serve you
  • Provide and maintain the Service
  • Process your transactions
  • Send you service-related communications

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your data by contacting us.

5. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data

7. Third-Party Services

We use third-party services for payment processing (Paddle) and authentication (Google). These services have their own privacy policies governing the use of your information.

Refund Policy

14-Day Refund Window

WorkTemply offers a 14-day refund policy for all paid subscriptions.

If you are not satisfied with your subscription for any reason, you may request a full refund within 14 days of your initial purchase or renewal by emailing us at:

billing@worktemply.com

How to Request a Refund

To request a refund, please email us at billing@worktemply.com with the following information:

  • Your registered email address
  • Your subscription plan name
  • Date of purchase
  • Reason for refund request (optional)

Refund requests will be processed within 5-7 business days. The refund will be issued to your original payment method.

After 14 Days

Refund requests made after the 14-day window will not be honored. You may cancel your subscription at any time to prevent future charges, but no refund will be provided for the current billing period.

Free Trial

We offer a free plan with limited features so you can try WorkTemply before committing to a paid subscription. We encourage you to test the Service using the free plan before upgrading.

Cancellation

You may cancel your subscription at any time through your profile page. Upon cancellation, you will retain access to paid features until the end of your current billing period. If you cancel within the first 14 days and wish to receive a refund, please email billing@worktemply.com.

Billing Errors

If you believe there has been a billing error or technical issue with your subscription, please contact us at billing@worktemply.com. We will investigate and resolve the issue promptly.

Questions?

If you have any questions about these Terms and Conditions, Privacy Policy, or Refund Policy, please contact WorkTemply at:

nguyentienhung.ngo@worktemply.com

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